In Gartner's Market Guide for Digital Banking Multichannel Solutions, Research Director Stessa Cohen suggests that the dynamics shaping digital banking are part of an "over-arching cross-industry trend...that blurs the line between the digital and physical worlds."
Across the banking industry, the replacement cycle that will see legacy online and aged mobile banking products retired in favor of solutions that lower costs, decrease complexity and enable continuous innovation is just beginning. However, winners and losers are being decided even in the earliest stages of this transformation.
This Gartner market guide describes the underlying challenges banks and credit unions are seeking to address as they replace their siloed products with more modern options and offers a road map for moving from "catch up" to "catch me" in the digital race. Read the full report by filling out the form on the right.