This webinar, featuring Kevin Karrels of First Tennessee Bank, was recorded in March 2017. Karrels asserts that in the coming year regional, midsize, and community banks must begin to get their digital houses in order or risk losing customers to the largest institutions that have or are implementing a long term digital banking strategies. Thanks to the emerging technology in the digital banking space, it is possible for these banks to take the actions necessary to increase their relevance to the consumer. In this webinar, Karrels covers these areas:
He also provides these key takeaways:
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